Archive for the 'Tesco' Category

Another Tesco.com Non-Delivery

Published on 18 January 2010 in can't be arsed, non-delivery, Sainsbury's, Syndicated and Tesco. Closed

Oops! They did it again. After the recent debacle with Tesco cancelling my groceries delivery after the expiry of their two hour delivery slot, I placed another order at the weekend for delivery tonight between 8.00pm and 10.00pm.

And guess what? Yes, they rang me at 9.20pm and cancelled tonight’s delivery leaving me without food and milk due to a problem with the van. Great! Tesco cannot afford more than a man with a van that’s a bit rickety, apparently.

The customer services operator was surly at best but after prompting from me, he promised me another £10 voucher against my next online shop and in the meantime rescheduled the delivery for Wednesday night.

We’ll see if they can be arsed this time!

It doesn’t really matter though because after I’ve used that voucher, I’ll be switching to Sainsbury’s…

Tesco.com Grocery Non-Delivery

Published on 6 January 2010 in excuses, groceries, Syndicated, Tesco and wrong kind of snow. Closed

Well thank you very much!

I put through an order for a load of groceries from Tesco.com for delivery tonight between 8.00pm and 10.00pm.

At 9.30pm, I had a quick look online for my order to check the delivery slot and the website said I could not change it as they were currently filling the order.

No sign of the delivery by 10.00pm.

At 10.04pm, I get a text telling me that they have had to cancel my order due to bad weather. It’s not actually snowing and the road between my flat and the store is passable. Of course, if they’d have cancelled my order earlier and told me then, I could have gone out myself and got my groceries earlier this evening!

I am not a happy bunny and I’m waiting in a long telephone queue now…

[later] Well they’ve apologised and are sending me a £10 e-voucher to use for my next shop. Off I now have to trot to get my essentials…

Bid Rigging and Price Fixing in the Construction Industry

Published on 7 October 2009 in bid rigging, cover pricing, Levis, News, OFT, price fixing, Syndicated, Tesco and Work. Closed

As usual, it’s the construction industry getting a hard time for dodgy dealings: first there was the issue about cover pricing that was then somehow translated into bid rigging in the media. A lot of hot air over what was practically nothing…

Now there’s news that the OFT has fined six recruitment agencies £39M for fixing fees.

I wonder when we’ll see similar fines for agencies working in other business sectors?

Or how about some massive fines to the banks for price fixing both in relation to bank charges and interest rates?

Or what about members of the BPI for price fixing? You’ll remember they sued online retailer CD WOW! for daring to sell legitimate CDs in the UK that had been sourced from Hong Kong for less than the prices they were being sold for in the UK. Much the same as the lengthy dispute between Levis and Tescos over parallel importing.

I won’t hold my breath.

overtone